Privacy Policy

Privacy Policy

Last updated: June 2025

This Privacy Policy applies to all services provided by Kevin & Emma Dublin, reachable via info@kevin-emma-dublin.com. We respect the privacy of our customers and handle all personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information that you provide when placing an order, creating an account, or contacting our customer support, including:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers and not stored on our servers)
  • IP address and device/browser information
  • Order and transaction history
  • Information about your activities on our website through cookies and similar technologies

2. Purpose of Processing

We use your personal information for the following purposes:

  • Processing, shipping, and invoicing your orders
  • Providing customer service and support
  • Sending order confirmations, tracking information, and service-related updates
  • Improving our website, products, and services
  • Preventing and detecting fraud or misuse
  • Sending marketing communications where you have provided consent

3. Legal Basis

We process personal data based on:

  • The performance of a contract (your order)
  • Your consent (such as for marketing communications)
  • Compliance with legal obligations
  • Our legitimate interests, including fraud prevention and service improvement

4. Sharing Information with Third Parties

Your personal information may be shared with trusted third parties where necessary to provide our services, including:

  • Payment providers
  • Shipping and delivery partners
  • Suppliers involved in processing and fulfilling your order
  • Analytics and marketing service providers, subject to your cookie preferences

We never sell your personal information to third parties.

As some products may be shipped directly from suppliers located outside the European Economic Area (EEA), including China, your personal data may be transferred outside the EEA. Where this occurs, appropriate safeguards are implemented to protect your information.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

6. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website usage, and support marketing activities. You can manage your preferences through our cookie banner or browser settings.

7. Security

We take appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration. All payments are processed through secure SSL-encrypted connections.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, please contact us at info@kevin-emma-dublin.com.

You also have the right to lodge a complaint with your local data protection authority.

9. Contact Information

Kevin & Emma Dublin
Email: info@kevin-emma-dublin.com